How to Reset a Meter?

Owned by Angel Rivero
Last updated: 12-15-2023
2 min read

What happens if a Wibeee meter is reset?

There may be some situations where it is necessary to reset or restore the original settings of the Wibeee meters. To do this, it is necessary to use the RESET button on the equipment.

When performing a RESET, the WiFi network, password and data will be temporarily stored in the device's memory, but the consumption data will not be deleted from the Wibeee Nest platform.

If Modbus communication is configured, the equipment will return to factory default and will restart in WiFi mode by default.

Which settings are reset to their initial/factory state?

When we do a reset, the following settings will be reset to factory default:

  • IP: 192.168.1.150

  • Gateway: 192.168.1.1

  • Subnet mask: 255.255.255.0

  • DNS 1: 8.8.8.8.8

  • DNS 2: 8.8.8.4

  • DHCP enabled

  • Hostname: Wibeee

  • SSID and Password: Reissues its own wifi network (WIBEEE_XX:XX:XX)

How to reset a meter?

  1. Locate the RESET button or the RESET hole, depending on the model:

Box

One

Plug

Max

The hole is between the power cable and clamp 1.

The hole is indicated on the front face of the equipment.

Use the yellow button.

The button is located on the front face of the equipment.

 

 

2. Press the RESET button for 6 to 10 seconds until changes in the LED configuration are observed: Both red and blue LEDs light up and flash simultaneously three times.

If it is a Box or One, use a paper clip to press the button.

3. The red and blue LEDs flash alternately and the meter has been successfully reset.

What do the LEDs on the meter indicate?

Help us to improve

Need more help?

If you can't complete any of these steps or if you need any other help, please contact Wibeee Technical Support.