What do the LEDs on the meter indicate?

Meter status according to LEDs

Wibeee meters, have the following LEDs:

  • Red indicates if the system is running, i.e. powered.

  • Blue refers to communication with the server. It indicates whether or not the system is connected and sending data to the cloud.

Depending on the system, the following conditions can be deciphered based on the behaviour of the LEDs:

Red

Blue

Status

Description

Blinking

Slow blink alternating with the red LED

Unconfigured

It is powered but not sending data. The meter broadcasts its own Wibeee_XX:XX:XX WiFi network and is ready for configuration on Nest.

Blinking

Off

Configuring

The system is restarting to apply the configuration changes.

Offline

If the device has already been configured and the blue LED is off, this indicates it is not connected to the server.

Blinking*

Fast blinking

Connecting

The meter is powered and has established a connection to the router. The system attempts to communicate with the server, for 40 seconds up to 3 times.

Blinking*

Steady on

Sending data

The meter is powered, has established a connection with the router, and is communicating correctly with the server.

Off

Off

No power

The system has no power, is turned off, and is not making any measurements. Check the installation to rule out product defects.

3 simultaneous blinks

Resetting

The system is resetting after a Reset or FW update.

*For the Plug, the red LED reports the relay status of the meter in addition to the system's power:

Red

Status

Description

Mostly on, blinking every 3 seconds

On

The Plug is running and the appliance is connected to the mains and powered.

Mostly off, blinking every 3 seconds

Off

The Plug is running and the appliance is plugged in but without power.

Modbus configuration

After applying the Modbus configuration to the meter, the LEDs will act as follows:

Red

Blue

Status

Description

Blinking

Off

Restarting

The system is restarting to apply the configuration changes.

Blinking

Fast blinking

Operating Modbus mode

The Modbus configuration has been successfully set on the meter.

How to Reset a Meter?

Questions Configuration / Installation Wibeee

Help us improve

Need more help?

If you are unable to complete any of these steps or if you need any further assistance, please contact Wibeee Technical Support.